|
Frequently Asked Questions:
1) Q: What is IN-GK system?
A: The IN-GK is an advanced VoIP
management system which functions as a
packet switching IP-PBX. The IN-GK
system will allow your business to
take advantage of the communication
cost saving found by implementing
Voice over IP and will also simplify
management by converging voice and
data into one network.
The major function of the IN-GK is to
transfer and manage call between VoIP
products such as IP Phone, VoIP
Gateway, Netmeeting and etc.
2) Q: How many static IPs should I
get?
A: IN-GK system will need at least one
static Public IP address to allow all
of your VoIP products to communicate
with each other through the Internet.
3) Q: Can the IN-GK can support any
H.323 compliance products such as
gateway, USB phone and Netmeeting?
A: Yes, the IN-GK fully supports H.323
protocol.
4) Q: What are the items or equipment
come in shipping when purchase the
IN-GK system?
A:
The following items are included with
your order:
1.
IN-GK System
2.
Power Adaptor
3.
USB to Ethernet Port Module
4.
RJ-45 Crossover Network Cable
5.
IN-GK Monitoring Software CD
5) Q: Why the IN-GK is not starting
up?
A:
1.
Make sure you use the correct power
adaptor.
2.
Make sure IN-GK’s power light is on.
3. Connect a monitor to the IN-GK to
see if it operated.
6) Q: My PC can not connect to the
IN-GK?
A: 1.
Make sure your PC’s network card works
properly.
2.
Use a RJ-45 crossover cable to connect
from IN-GK to PC.
3.
Make sure the TCP/IP setting on your
PC is correct. Use IN-GK’s IP address
as your default gateway.
4.
Make sure that your USB to Ethernet
Module is securely connected to the
IN-GK’s USB port.
7) Q: How come I cannot configure and
set up the IN-GK?
A:
1.
Don’t forget to click on submit
button.
2.
After any changes, you must “Save and
Reboot” before the changes can take
affect.
|
