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1) Q: What type of Internet connection
do I need?
A: A High-speed Internet connection is
required for better performance and
good voice quality. However, Super USB
Phone will work with a bandwidth which
is 8K and up.
2) Q: Why installation program does
not run?
A: If the auto-run fails to start,
double click on My Computers, right
click on your CD-ROM and click on
open. Then simply double click on "setup.exe"
to run the installation program. If
you face difficulty during the
installation, please e-mail to
support
3) Q: Why I cannot make Super USB to
Super USB Phone call?
A:
1.
Check if you are registered with
IN-Call System.
2.
Check if the other party is also
registered with IN-Call System.
3.
Make sure you are connected to
Internet.
4.
Make sure you are dialing the correct
Super USB Phone number of the
destination party. For more Super USB
Phone's FAQs, please
click here,
4) Q: What is IN-GK system?
A: The IN-GK is an advanced VoIP
management system which functions as a
packet switching IP-PBX. The IN-GK
system will allow your business to
take advantage of the communication
cost saving found by implementing
Voice over IP and will also simplify
management by converging voice and
data into one network.
The major function of the IN-GK is to
transfer and manage call between VoIP
products such as IP Phone, VoIP
Gateway, Netmeeting and etc.
For more IN-GK's FAQs, please
click here,
5) Q. What is an FXO/FXS port of the
gateway?
A: FXO port is use to connect to a PSTN
line and PBX, while FXS port use to
connect to a device such as telephone
and fax machine. If you don’t have the
right port connecting to the device or
line, the system will not be able to
communicate with each others.
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