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Frequently Asked Questions:
1) Q: What type of Internet connection
do I need?
A: A High-speed Internet connection is
required for better performance and
good voice quality. However, LAN
Phone will work with a bandwidth which
is 8K and up.
2) Q: Why installation program does
not run?
A: If the auto-run fails to start,
double click on My Computers, right
click on your CD-ROM and click on
open. Then simply double click on "setup.exe"
to run the installation program. If
you face difficulty during the
installation, please e-mail to
3) Q: Why I hear echo on my LAN Phone?
A: Please use the microphone and
speaker settings to adjust the echo
level. For best performance set the
speaker to 40 to 50.
4) Q: Why I cannot make PSTN phone
call?
A:
1.
Check your Internet connection.
2.
Make sure you have enough credits on
your LAN Phone ITSP account.
3.
Make sure you are registered with the
IN-Call System.
5) Q: Why I cannot make LAN to
LAN Phone call?
A:
1.
Check if you are registered with
IN-Call System.
2.
Check if the other party is also
registered with IN-Call System.
3.
Make sure you are connected to
Internet.
4.
Make sure you are dialing the correct
LAN Phone number of the
destination party.
6) Q: Can I unplug the IN-Call LAN Phone while my PC is on?
A: Yes, you can unplug the IN-Call LAN Phone while your computer is
on, but all the set up procedure
should already be done. To remove the IN-Call
LAN
Phone safely, stop the IN-Call LAN Phone first and then unplugs the
LAN phone.
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