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1) Q: What type of Internet connection do
I need?
A: A High-speed Internet connection is required for
better performance and good voice quality. However,
Super USB Phone will work with a bandwidth which is 8K
and up.
2) Q: Why installation program does not
run?
A: If the auto-run fails to start, double click on My
Computers, right click on your CD-ROM and click on open.
Then simply double click on "setup.exe" to run the
installation program. If you face difficulty during the
installation, please e-mail to support
3) Q: Why I cannot make Super USB to
Super USB Phone call?
A:
1.
Check if you are registered with IN-Call System.
2.
Check if the other party is also registered with IN-Call
System.
3.
Make sure you are connected to Internet.
4.
Make sure you are dialing the correct Super USB Phone
number of the destination party. For more Super USB
Phone's FAQs, please
click here,
4) Q: What is IN-GK system?
A: The IN-GK is an advanced VoIP
management system which functions as a packet switching
IP-PBX. The IN-GK system will allow your business to
take advantage of the communication cost saving found by
implementing Voice over IP and will also simplify
management by converging voice and data into one
network.
The major function of the IN-GK is to
transfer and manage call between VoIP products such as
IP Phone, VoIP Gateway, Netmeeting and etc.
For more IN-GK's FAQs, please
click here,
5) Q. What is an FXO/FXS port of the
gateway?
A: FXO port is use to connect to a PSTN line and PBX,
while FXS port use to connect to a device such as
telephone and fax machine. If you don’t have the right
port connecting to the device or line, the system will
not be able to communicate with each others. |
